Hp Laptop Touchpad Not Working – What To Do?

When your HP laptop touchpad stops working, you may start panicking. After all, it’s a laptop – how can it not work? The problem is that a laptop touchpad isn’t just a touchscreen – it also plays a vital role in controlling the cursor and clicking buttons.

In this blog post, we’ll explain how your hp touchpad may not be working and provide tips on how to fix it. We’ll also highlight some possible causes of the hp touchpad not working and list the eight best ways to fix it. Make sure to read this post before calling your laptop support number.

Hp Laptop Touchpad Not Working - What To Do?

Why Is My Touchpad Not Working On My HP Laptop?

If your HP laptop touchpad isn’t working, a few things could be the cause. Here are some of the most common reasons why touchpad buttons on HP laptops stop working:

  • Dead batteries: If the batteries in your HP laptop are dead, the touchpad will not work because it relies on electrical power from those batteries to function. You can try replacing the battery if you’re sure that it’s been charged and is fully functional.
  • Broken or torn touchscreen: This is one of the most common problems with HP laptops, and it usually happens when someone accidentally pulls or trips over the laptop while it’s in use. If this happens, there is a good chance that the touchscreen will get damaged and won’t work properly anymore.
  • You can try replacing the touchscreen if this is the case, but make sure to do it carefully, so you don’t damage any other parts of the laptop while you’re doing so.
  • Hardware defect: Sometimes, a hardware defect will cause buttons on HP laptops to stop working altogether. In this case, fixing the glitch may involve replacing parts such as internal sensors or microprocessors.

Hp Laptop Touchpad Not Working – Possible Causes

Hp Laptop Touchpad Not Working

There are a few things that could be causing your HP laptop touchpad not to work. The most common reason why touchpads stop working on laptops is because of dead or faulty batteries. If you frequently move the laptop around or use it in harsh conditions, the battery will eventually wear down and will no longer be able to provide enough power to the touchpad.

Another common cause of a non-functioning HP Touchpad is a problem with the connectors on the motherboard. An issue with any of these connectors can interfere with the signal that goes from the touchpad to the computer. Sometimes, this interference can cause the touchpad to stop working altogether.

To troubleshoot which part is causing your HP Touchpad not to work, you’ll need to start by disconnecting all of your peripheral devices and checking if that solves the problem. You should try reinstalling drivers for your touchpad and other peripherals if it doesn’t. To resolve the issue, you can also try replugging all your cables into their appropriate ports on the motherboard.

8 Best Ways To Fix Hp Laptop Touchpad Not Working

8 Best Ways To Fix Hp Laptop Touchpad Not Working

If your HP laptop touchpad isn’t working properly, there are a few things you can do to try and fix the issue. Here are 8 of the best:

1/Enable Touchpad in Windows Settings

If your HP laptop touchpad is not working, you can enable it in Windows Settings. To do this, open the Start menu and click “Windows Settings.” Then click on “Touchpad.” Find the option “Pinch and Zoom” on the Touchpad page and ensure it is enabled.

2/Update Mouse Driver

If you are using a mouse with a touchpad, installing the latest driver from HP is important. Sometimes, the touchpad may need to be fixed because of an outdated mouse driver.

To fix this issue, you can update your mouse driver by downloading and installing the latest version from HP’s website. If that does not work, your laptop might require a hardware replacement.

3/Disconnect The External Mouse (If Using)

If you’re experiencing issues with your laptop’s touchpad, one of the first things to try is reconnecting your Mouse. And, if that doesn’t work, unplugging and restarting your external keyboard and Mouse should do the trick. If those fail, try resetting the laptop by pressing and holding the power button for 10 seconds.

4/Enable Trackpad In BIOS (If Disabled)

You can enable the touchpad in the BIOS. This will allow you to use the touchpad normally. To do this, follow these steps:

  1. Go to Settings > Control Panel > Mouse and Keyboard on your HP laptop.
  2. Under “Mouse” on the left-hand side, select “Input Devices.”
  3. On the right-hand side, under “Touchpad,” select “Enable.”
  4. Click Apply and then OK to save the changes.

5/Remove Other Mouse Drivers

If your HP Laptop Touchpad is not working, you may need to remove other mouse drivers. To do this:

  1. Open Control Panel and go to Hardware and Sound.
  2. Under Mouse, click Remove a Device.
  3. In the list of devices that appears, select your HP Laptop Touchpad and click Remove.

6/Perform A Clean Boot

Performing a clean boot could help. This clears out any temporary files and programs that may be causing the device not to function correctly. To perform a clean boot, follow these steps:

  1. Go to Start > All Programs > Accessories and click on System Tools.
  2. Click on the Startup Manager tab and select the Run As Administrator option from the window’s list of options displayed on the right-hand side.
  3. In the startup items list, locate the hp touchpad control panel plugin service and double-click it to open its properties window as shown in Figure 1 below: Figure 1 – hp touchpad control panel plugin service’s properties window
  4. For this service to start each time you reboot your computer, check mark Force Check for startup option should be selected as shown in Figure 2 below: Jr pc hardware driver problem.

7/Enable Touchpad Using The Function Key

You can enable it using the Function key. To do this, open the Start menu, select Control Panel, and click on Hardware and Sound. On the left-hand side of the window, click on Device Manager under “Touchpad,” double-click on the name of your touchpad to open its Properties window.

In the “General” tab, under “Device Status,” make sure that the checkbox next to “Enabled” is checked. Click on OK to save these changes and close the Properties window.

8/Run Hp Diagnostic

If you are experiencing problems with your HP touchpad, it is time to run a diagnostic. This will help determine the cause of the problem and potentially fix it. Several steps are involved in running the diagnostic – ensure you follow them correctly.

The process can be complex, but if done correctly, it will enable you to troubleshoot and fix the issue quickly and efficiently. Once completed, you will know what needs to be done to restore functionality to your HP touchpad.


Ultimately, a malfunctioning or stuck touchpad is quite a common issue that may occur when you least expect it. Hence, we recommend simple troubleshooting steps like ensuring all your cables are connected properly and charging your battery to fix HP laptop touchpad issues. If these don’t work, then try switching on your AC power and restarting the system to solve the problem.Did you experience trouble with HP Laptop Touchpad Not Working? Share in the comments below so others can get instant solutions as well.

Frequently Asked Questions:

1. Can I Fix My HP Laptop Touchpad Myself?

Ans: You can fix your HP laptop touchpad by following these simple steps.

  1. Disconnect the power cord and other external devices connected to the laptop.
  2. Locate the touchpad on the laptop and lift it so the buttons underneath are visible.
  3. Press and hold down on one of the two touchpad buttons until it lights up (green).
  4. Repeat this process for the other button.

2. How Do I Reset My HP Laptop Touchpad?

Ans: To reset your HP laptop touchpad, press and hold the FN + Esc keys simultaneously. This will open up a command prompt window on your HP laptop. From here, you need to type “reboot” without quotes and press Enter. Next, try tapping the left mouse button and see if it responds sporadically or not at all. If so, it may be due to a virus affecting your system.

3. What If The Touchpad Doesn’t Work At All?

Ans: If the touchpad on your laptop isn’t working right, it may be a good idea to take it in for repair. In this case, you may need to uninstall any programs that rely on the touchpad (like gaming software) to get it serviced. However, if you see that the touchpad is only intermittently not working, you may try using a different mouse or virtual keyboard while on your laptop.

4. What Should I Do If The Buttons On My HP Laptop Touchpad Don’t Work?

Ans: If the buttons on your HP laptop Touchpad don’t work, start by verifying that the device has power and an AC adapter. If these are both present and the touchpad still doesn’t work, it’s most likely the motherboard that needs to be replaced. In some cases, dust or debris may block some of the ports on the motherboard, which causes a malfunction in HP Touchpads. Try checking for software updates or reinstalling your operating system to troubleshoot other problems with HP laptops.

5. What Could Be Causing My HP Laptop Touchpad To Stop Working?

Ans: When it comes to your HP laptop touchpad not working, there could be many reasons. First and foremost, it’s important to check for any abnormalities such as defective hardware, dirty sensor or connector, faulty software, or drivers. If trying troubleshooting steps fail to resolve the issue, then it might be time for a fresh installation of Windows 10.

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